The information we collect depends on how you interact with Semmco. We may collect personal information when you contact us, register with us, place an order for products or services, subscribe to our newsletter, complete a customer survey, request a datasheet, provide feedback or testimonials, or otherwise submit information through our website.

This information may include:

• your name and contact details;
• your company and professional contact information;
• information relating to enquiries, quotations, orders and purchases;
• information you provide through website forms;
• newsletter and marketing preferences;
• feedback, survey responses and testimonials; and
• website usage and technical information collected through cookies and similar technologies.

We only aim to collect information that is relevant to our relationship with you and the products, services or information you request from us.

We use personal information to operate our business, respond to enquiries and provide customers with the products, services and support they request.

Depending on your interaction with Semmco, we may use your information to:

• respond to enquiries and requests for information;
• prepare quotations and process orders;
• manage customer accounts and business relationships;
• provide requested product information and datasheets;
• deliver relevant customer and product support;
• improve our website and understand how it is used;
• maintain appropriate business and transaction records;
• prevent fraud and protect our business; and
• send marketing communications where you have agreed to receive them or where otherwise permitted by applicable law.

When you request a product datasheet or other information and agree to receive communications from us, a member of the Semmco team may contact you regarding the relevant product or service.

From time to time, we may send information about Semmco products, services, events, company news and other updates that we believe may be relevant to you.

Where your consent is required, we will only send these communications after you have chosen to receive them. You can change your preferences or ask us to stop sending marketing communications at any time.

To opt out of marketing communications, use the unsubscribe option provided in the relevant communication or contact us at sales@semmco.com.

Where appropriate and where there is a legitimate business need, personal information may be shared with other companies within HAKI Safety.

We do not sell your personal information and we do not share it with third parties for their own marketing purposes.

We may need to share relevant information with trusted service providers and professional partners that help us operate our business and provide our products and services. This may include organisations involved in IT and website services, payment or order processing, logistics, professional advice, fraud prevention and credit reference services.

Information may also be disclosed where we are required to do so by law or where disclosure is necessary to establish, exercise or protect our legal rights.

We retain personal information only for as long as it is reasonably necessary for the purpose for which it was collected and to meet any applicable legal, accounting, contractual or regulatory requirements.

The appropriate retention period will depend on the type of information, the nature of our relationship with you and whether we are required to retain particular records.

When personal information is no longer required, we will take appropriate steps to delete, anonymise or otherwise securely dispose of it.

Semmco Limited is part of HAKI Safety. Where there is a legitimate business need, personal information may be shared with other companies within HAKI Safety, for example to support business administration, customer service, IT, finance or other shared functions.

As HAKI Safety operates internationally, this may in some circumstances involve personal information being processed in a country different from the country in which it was originally collected.

Where applicable data protection law requires additional safeguards for an international transfer of personal information, appropriate measures will be taken to protect the information being transferred.

Depending on the data protection laws that apply to you and the circumstances of the processing, you may have rights regarding the personal information Semmco holds about you.

These may include the right to:

• request access to your personal information;
• ask us to correct information that is inaccurate or incomplete;
• request deletion of your information in certain circumstances;
• request that processing is restricted in certain circumstances;
• object to certain uses of your personal information;
• withdraw consent where processing is based on your consent; and
• request a portable copy of certain information where applicable.

If you would like to exercise a data protection right or have a question about information we hold about you, please contact us using the details below.

Our website uses cookies and similar technologies. Cookies are small files that may be stored on your device and can be used to support website functionality, understand how visitors interact with the website and compile statistical information about website activity.

Depending on the type of cookie, you may be able to control whether it is used through your browser or the cookie preferences available on our website.

Disabling certain cookies may affect the way some parts of the website function.

The Semmco website may contain links to websites operated by third parties. This Privacy Policy applies to Semmco's website and our processing of personal information.

If you follow a link to another website, we recommend reviewing that organisation's own privacy policy to understand how it collects and uses personal information.

We review this Privacy Policy periodically and may update it to reflect changes to our business, website, services or legal obligations.

Any updated version will be published on this page. We recommend checking this Privacy Policy from time to time if you would like to stay informed about how Semmco handles personal information.

Last updated: September 2026

If you have a question about this Privacy Policy, would like to exercise your data protection rights or have a question about personal information held by Semmco, please contact:

Marketing Department
Semmco Limited
9 Kestrel Way
Woking
Surrey
GU21 3BA
United Kingdom

Email: sales@semmco.com
Telephone: +44 (0)1483 757 200